Privacy policy

Privacy policy

1. Introduction

The processing of personal data is subject to strict legal requirements within the European Union. We, TREIBACHER INDUSTRIE AG, take our responsibility as a data processor very seriously and strive not only to ensure the protection of your data, but also to provide you as transparently as possible with all relevant information on why and how we collect, process and store such data. Therefore, please take the time to read this information carefully and contact us directly if you have any questions about it.

1.1 Processing of personal data

Personal data (hereinafter also referred to as “data”) means any information relating to an identified or identifiable individual (for example: name, contact details, billing details, IP address).
Pursuant to Art 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter only referred to as “GDPR”), “processing” means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, collection, organisation, arrangement, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1.2 Data protection statement

With the following data protection statement, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing.

2. information about our data processing

We process your data in different ways depending on whether you
visit our website,

  • have interest in our products and services, or
  • Representatives or employees of our customers,
  • Suppliers or
  • Business partners are:

2.1 Website visitors and interested parties

We process your personal data either

  • to protect our legitimate interests (Art 6 para 1 lit f GDPR), namely to ensure the operation, security and optimization of our website, or
  • to process your enquiries that you send to us via the contact form on our website, by e-mail or by telephone (Art 6 para 1 lit a GDPR).

You give us your consent by subscribing to the newsletter or by sending or making an enquiry to us.

In order to improve our information offer, the following data is collected, stored and evaluated on our website when you visit our website: Browser type, operating system, country, date, time and duration of access, IP address and pages visited, including entry and exit pages. The web server is located in Germany. The data is not used to personally identify the visitor to this website.

We use Google Analytics on our website optionally and only with explicit consent from the website visitor. The Google Analytics service assists us in analyzing how our website is used. However, we utilize Google Analytics with the so-called anonymization function, which results in Google truncating a portion of the respective IP address within the EU or the EEA before transmission to the USA.

“Cookies” are used for recognition and for storing temporary data of the website visitor. We only use session cookies for page analysis, i.e. all information is automatically deleted after a certain period of time after leaving the website. We do not use advertising cookies.
In order to achieve this purpose, it may be necessary for us to disclose your information to the following recipients in particular. This disclosure may be made by transmission, dissemination or other form of provision.

  Receiver  Location of the recipient  Legal basis for possible transfer to third country 
   Mittwald CM Service GmbH & Co KG
(Hosting provider for web servers) 
   Google LLC
(analysis service Google Analytics as well as Google Maps) 
USA  Explicit consent for transmission


2.1.1 Third-Party Websites

Our website may contain links to other third-party websites. The data processing practices of such third-party websites are subject to the privacy statements of the respective website. We recommend that you study the privacy statements of these websites to obtain an overview of the data processing practices of the respective third-party provider

2.2 (Representatives/employees of) customers

We process your personal data either

  • to carry out pre-contractual measures or to fulfil our contractual obligations (Art 6 para 1 lit b GDPR) within the framework of the contractual relationship,
  • based on your explicit consent (Art 6 para 1 lit a GDPR), and
  • for the fulfilment of our legal obligations (Art 6 para 1 lit c GDPR).

The processing of your data serves the execution and handling of our contractual relationships or the delivery of our products and the provision of our services. If the data required for this purpose is not provided to us, we cannot enter into a business relationship.

2.3 (Representatives/employees of) suppliers and business partners

We process your personal data either

  • to carry out pre-contractual measures or to fulfil our contractual obligations (Art 6 para 1 lit b GPDR);
  • for the fulfilment of our legal obligations (Art 6 Abs 1 lit c GDPR)

The processing of your data serves primarily the initiation, maintenance and execution of our contracts for goods and services.

2.4 Collection of personal data from sources other than the data subject himself (Art 14 GDPR)

When we process your data, we generally obtain this data from you. Nevertheless, it may happen in individual cases that we also obtain data from other sources. These other sources are exclusively publicly accessible information that we obtain from public registers, the Internet or in individual cases also from credit agencies. The data we obtain about you from third party sources and store in our systems is limited to contact information (email address and telephone number, postal address), as well as your function in the company for which you work. This processing is based on our legitimate interest in having a complete set of data about you that is necessary for professional communication and the handling of the business relationship, depending on our relationship with you or the company you work for (Art 6 para 1 lit f GDPR).

3. How long will your data be stored?

We will only store your data for as long as is necessary for the purposes for which we collected your data.

For tax reasons, however, we store contracts and other documents as well as related correspondence from contractual relationships for a period of ten years.

4. Your rights?

We would also like to inform you that you have the right to withdraw your consent at any time,

  • Request information about which of your data is processed by us (see in detail Art 15 GDPR),
  • have the right to have your data corrected or deleted (see in detail Art 16 GDPR),
  • have the right to restrict the processing of your data (see in detail Art 18 GDPR),
  • have the right to object to data processing (see in detail Art 21 GDPR),
  • assert the right to data portability (see in detail Art 20 GDPR).

If we process your data on the basis of your consent, you have the right to revoke this consent at any time by e-mail or by post to the address given below. This does not affect the lawfulness of the data processing carried out up to this point (Art 7 (3) GDPR).

If, despite our commitment to process your data lawfully, there is unexpectedly a breach of your right to lawful processing of your data, please contact us by post or email (see below for contact details) so that we can learn about and address your concerns. However, you also have the right to lodge a complaint with the Austrian Data Protection Authority or with any other data protection supervisory authority in the EU, in particular at your place of residence or place of work.

If you have any further questions about the processing of your data, please do not hesitate to contact us directly.

5. Contact details


Auer-von-Welsbach-Strasse 1
9330 Althofen, Austria, Europe
Phone +43 (0) 4262 / 505-0
Fax +43 (0) 4262 / 2005

Company register number: 198543a
Company register court: LG Klagenfurt
Chamber affiliation: Carinthian Chamber of Commerce
VAT number: ATU 50008806